Support
Tell us your device model, iOS version, and what screen you were on—especially for sync, uploads, or billing quirks. We read every message.
Hatched!
jason@hammochapps.com
Subscription refunds and some purchase issues are handled by Apple. For those cases you may need Apple Support as well.
Help us reply faster
- CloudKit errors? Mention if iCloud Drive is disabled or you switched Apple IDs.
- Video upload stalls? Note approximate length, Wi‑Fi vs cellular, and free storage on device.
- Pair Bond stuck pending? Confirm whether you were requester or recipient and approximate date.
- Wrong nest location? Describe whether GPS drifted in the field vs edit mode after save.
- Moderation concern? Link or describe the nest/species name and why you’re flagging it.