We’re glad you’re here
We usually reply within a few business days.
Say hello
Questions, ideas, or something not working the way you hoped? Write us—we read every message.
Tip: mention your iPhone or iPad model and software version, plus what you were trying to do. That helps us get you unstuck faster.
Quick fixes
- Purchases — optional upgrades stay tied to your Apple ID. Reinstalled the app? Open Connect Asset Converter and tap Restore purchases.
- Something you bought isn’t showing — give restore a try, force-quit and reopen the app, then email us if it’s still missing.
- Policies — our Privacy and Terms pages have the details.
About the maker
Connect Asset Converter is crafted by Hammoch Apps. Apple and the App Store are trademarks of Apple Inc.; this app isn’t endorsed by Apple.